Are you tired of running out of MetroCard funds at the most inconvenient times? It can be frustrating to find yourself stranded with no way to get around. Luckily, there are several easy ways you can check your MetroCard balance so you can avoid this situation altogether. Whether you’re using the My MTA app, calling the MetroCard customer service line, or simply checking the balance on the vending machine, there’s a method that’s sure to fit your needs.
The My MTA app is a convenient way to manage your MetroCard account. Once it’s downloaded to your smartphone, you can create an account and link your MetroCard to it. From there, you can view your balance, check transaction history, add money to your card, and even set up auto-reload. The app is available for both iOS and Android devices, and it’s free to download. If you don’t have a smartphone or prefer not to use the app, you can also check your MetroCard balance by calling the customer service line at 1-800-METROCARD (1-800-638-7622). A customer service representative will be happy to assist you.
Finally, you can also check your MetroCard balance on the vending machine. Simply insert your card into the machine and select the “Check Balance” option. The machine will display your balance on the screen. This is a quick and easy way to check your balance, but it’s not always convenient if you’re not near a vending machine. No matter which method you choose, it’s important to check your MetroCard balance regularly so you can avoid running out of funds when you need them most.
Check Balance Online
There are two ways to check the balance on your MetroCard online. You can either use the MTA’s website or the MyMTA app. The website method is slightly more convenient, as you don’t have to download an app. However, the app method offers some additional features, such as the ability to set up automatic fare replenishment and view your transaction history.
Using the MTA’s Website
- Go to the MTA’s website at https://new.mta.info/.
- Scroll down to the “My Account” section and click on the “Register” link.
- Enter your email address, create a password, and click on the “Create Account” button.
- Once you have created an account, you can log in and click on the “My MetroCard” tab.
- You will then see your MetroCard balance and transaction history.
Using the MyMTA App
- Download the MyMTA app from the App Store or Google Play.
- Open the app and tap on the “Sign In” button.
- Enter your MTA.info username and password.
- Once you have signed in, tap on the “MetroCard” tab.
- You will then see your MetroCard balance and transaction history.
Use the MetroCard App
The MetroCard app is the most convenient way to check your balance. With the app, you can:
- View your balance in real-time.
- See how many trips you have left.
- Add money to your card.
- Set up automatic reloading.
- Get notifications when your balance is low.
To use the MetroCard app, you will need to download the app from the App Store or Google Play and create an account. Once you have created an account, you can add your MetroCard to the app by scanning the barcode on the back of the card. Once your card is added, you can view your balance and other information by tapping on the “My Card” tab.
Here are some of the benefits of using the MetroCard app:
| Benefit | Description |
|---|---|
| Convenience | You can check your balance and add money to your card without having to leave your home. |
| Real-time updates | Your balance is updated in real-time, so you always know how much money you have left. |
| Multiple cards | You can add multiple MetroCards to the app, so you can easily manage all of your cards in one place. |
| Notifications | You can set up notifications to receive alerts when your balance is low. |
Call the MTA Customer Service Number
You can call the MTA customer service number to check your balance. The number is 718-330-1234. You will need to have your MetroCard number ready when you call.
Here are the steps on how to check your MetroCard balance over the phone:
- Call the MTA customer service number at 718-330-1234.
- When prompted, enter your MetroCard number.
- Your balance will be announced to you.
Additional Information
The MTA customer service number is available 24 hours a day, 7 days a week. You can also check your MetroCard balance online or at a MetroCard vending machine.
Here is a table summarizing the different ways to check your MetroCard balance:
| Method | Instructions |
|---|---|
| Call the MTA customer service number | Call 718-330-1234 and follow the prompts. |
| Check online | Visit the MTA website and enter your MetroCard number. |
| Check at a MetroCard vending machine | Insert your MetroCard into the machine and select the “Check balance” option. |
Visit a MetroCard Machine
MetroCard machines are located throughout the city at subway stations, bus stops, and other convenient locations. To check your MetroCard balance at a MetroCard machine, follow these steps:
1. Insert Your MetroCard
Insert your MetroCard into the designated slot on the machine.
2. Select “Check Balance”
On the machine’s screen, select the “Check Balance” option.
3. Retrieve Your Balance Information
The machine will display your current MetroCard balance, along with the expiration date and any remaining trips. You can also print a receipt for your records.
4. Additional Options
| Actions | Instructions |
|---|---|
| Add Value | Select the “Add Value” option and follow the on-screen prompts to add money to your MetroCard. |
| Transfer Balance | Select the “Transfer Balance” option to transfer funds between two MetroCards. |
| Check Fare History | Select the “Fare History” option to view a record of your recent travel activity. |
5. Complete the Transaction
Once you have completed your transaction, remove your MetroCard from the machine. Your updated balance will be reflected on the card.
Ask a Station Agent
If you’re ever unsure how much money is left on your MetroCard, you can always ask a station agent at any station. They’ll be able to check your balance for you and let you know how much you have left. You can also visit any station booth with a MetroCard machine. The machine will allow you to check your balance by inserting your card.
Here are the steps on how to check your MetroCard balance at a station booth:
- Locate a station booth with a MetroCard machine.
- Insert your MetroCard into the machine.
- Select the “Check Balance” option on the screen.
- The machine will display your MetroCard balance.
- Remove your MetroCard from the machine.
Check Balance at a Bus Stop
The quickest way to check your MetroCard balance while waiting for the bus is to use the vending machine located at the bus stop. These machines are equipped with a touch screen interface that provides a variety of options, including balance inquiries.
Using the Vending Machine
1. Select "Balance Check" Option:
On the touch screen, locate and tap on the "Balance Check" option.2. Insert MetroCard:
Insert your MetroCard into the designated slot on the machine.3. Wait for Balance Display:
The vending machine will read your MetroCard and display the current balance on the screen.4. Retrieve MetroCard:
Once you have checked your balance, retrieve your MetroCard from the slot.Additional Details
a. No Touch Screen Display:
If the vending machine does not have a touch screen, look for a keypad with numeric buttons. Enter the following sequence: 9 > 9 > 1 > 1 > ENTER. The machine will then announce your balance.b. Voice Announcements:
Some vending machines have voice announcement capabilities. After inserting your MetroCard, listen for the balance announcement.c. Using a Pay Phone:
If there is no vending machine at the bus stop, you can use a nearby pay phone to check your MetroCard balance. Dial 511 and follow the voice prompts to check your balance.d. Machine Not Working:
If the vending machine or pay phone is not functioning properly, contact the MTA Customer Service at 511 for assistance.Option Instructions Touch Screen Vending Machine Insert card, select “Balance Check” option, retrieve card after display Keypad Vending Machine Enter 9911, retrieve card after announcement Pay Phone Dial 511, follow voice prompts Use a Smartphone App
For the most convenient way to check your MetroCard balance, download the official MTA app on your iPhone or Android device. The app provides real-time balance updates and allows you to manage your account, view recent transactions, and set up alerts.
Step 1: Download the App
Visit the App Store or Google Play Store and search for “MTA.” Download and install the official MTA app.
Step 2: Create an Account (Optional)
To access additional features like managing multiple MetroCards, you can create an MTA account by tapping “Sign Up” in the app. However, this step is not required to check your balance.
Step 3: Scan Your MetroCard
Once the app is installed, tap the “Scan” button on the home screen. Hold your MetroCard over the camera lens until it is detected.
Step 4: View Your Balance
The app will display your current MetroCard balance and any recent transactions. You can also view the expiration date and check if your card is linked to an MTA account.
Step 5: Set Up Alerts (Optional)
To receive notifications when your balance is low, tap the “Alerts” tab in the app. Set up custom alerts for different balance thresholds and choose to receive them via email or push notification.
Step 6: Manage Multiple MetroCards (Optional)
If you have multiple MetroCards, you can add them to your MTA account by scanning them into the app. This allows you to easily switch between cards and manage their balances in one place.
Step 7: Additional Features
The MTA app also offers several additional features to enhance your commute experience:
Feature Description Trip Planner Plan your trips using public transportation, including subway, bus, and ferry options. Service Status Get real-time updates on subway, bus, and commuter rail service delays and disruptions. Maps View detailed maps of the subway, bus, and commuter rail systems. Fares and Fees Lookup fares and fees for all MTA services, including MetroCards, pay-per-ride, and express bus fares. Check Balance by Text Message
To check your MetroCard balance via text message, follow these steps:
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Open your messaging app.
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Create a new message to “69888”.
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In the message body, type “Balance”.
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Send the message.
You will receive a text message back from the MTA with your MetroCard balance.
Additional Details
Here are some additional details about checking your MetroCard balance by text message:
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You can only check the balance of your own MetroCard. You cannot check the balance of someone else’s MetroCard.
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You must have a valid mobile phone number registered with the MTA in order to check your MetroCard balance by text message.
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You can check your MetroCard balance by text message as many times as you want, but you may only receive one text message update per day.
Text Message Response Balance Your MetroCard balance is $10.00. Balance 555123456789 Your MetroCard balance is $10.00. Use a Debit Card with Contactless Chip
If you have a debit card with a contactless chip, you can use it to check your MetroCard balance. To do this, simply hold your card up to the fare reader on a turnstile or bus. The fare reader will read the chip on your card and display your balance on the screen. You can also use a contactless debit card to add money to your MetroCard.
Here are the steps on how to check your MetroCard balance using a contactless debit card:
- Hold your debit card up to the fare reader on a turnstile or bus.
- The fare reader will read the chip on your card and display your balance on the screen.
You can also check your MetroCard balance online or by calling the MTA.
Method Instructions Online Go to the MTA website and log in to your account. By phone Call the MTA at 511 and follow the prompts. Check Balance at a Participating Retail Location
Convenience stores, grocery stores, and other retail locations may offer MetroCard balance check services.
Participating Retailers:
Location Duane Reade CVS Rite Aid Walgreens 7-Eleven Steps:
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Locate a participating retailer: Use the online store locator or ask local businesses.
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Visit the store: During business hours, approach the designated MetroCard check area.
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Insert your MetroCard: Find the designated MetroCard scanner.
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Wait for the balance display: The scanner will display your MetroCard balance on a screen.
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Record or remember your balance: Note down or memorize the displayed balance for further use.
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Retrieve your MetroCard: Once your balance has been checked, remove your MetroCard from the scanner.
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Leave the store: Proceed to use your MetroCard as needed.
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Check multiple cards (optional): If you have multiple MetroCards, insert them one at a time to check each balance separately.
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Ask for assistance (if needed): If you encounter any issues during the process, ask a store employee for assistance.
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Consider alternative balance check methods: In case a participating retailer is unavailable, explore other balance check options such as online or phone services.
How To Check Metrocard Balance
Checking your MetroCard balance is a quick and easy process. Here are the steps:
1. Go to the official MTA website:
https://new.mta.info/fares/metrocard/check-balance2. Enter your MetroCard number in the designated field.
You can find your MetroCard number on the front of the card, below the magnetic strip.3. Click on the “Check Balance” button.
Your MetroCard balance will be displayed on the screen.4. If you have a physical MetroCard, you can also check your balance at any subway station.
Simply swipe your MetroCard at one of the touch points and your balance will be displayed on the screen.People Also Ask About How To Check Metrocard Balance
How do I check my MetroCard balance over the phone?
You can check your MetroCard balance over the phone by calling the MTA at 511. You will need to provide your MetroCard number when you call.
How do I check my MetroCard balance using the app?
You can check your MetroCard balance using the official MTA app. The app is available for both iOS and Android devices.
1. Download the MTA app from the App Store or Google Play.
2. Open the app and tap on the “My MetroCard” tab.
3. Enter your MetroCard number and PIN.
4. Your MetroCard balance will be displayed on the screen.How do I check my MetroCard balance without an account?
You can check your MetroCard balance without an account by going to the MTA website and entering your MetroCard number. You will not be able to view your transaction history or manage your account, but you will be able to see your current balance.
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