If you’re no longer using your Crunchyroll subscription, you can cancel it at any time. This will stop your subscription from renewing and you’ll no longer be charged. Here’s how to cancel your Crunchyroll subscription:
1. Go to the Crunchyroll website and sign in to your account.
2. Click on your username in the top right corner of the page.
3. Select “Account” from the drop-down menu.
4. On the “Account” page, click on the “Subscription” tab.
5. Under the “Current Subscription” section, click on the “Cancel Subscription” button.
6. You will be asked to confirm your cancellation. Click on the “Cancel Subscription” button again to confirm.
7. Your subscription will now be cancelled. You will no longer be charged for your subscription and you will not be able to access Crunchyroll premium content.
If you have any questions about cancelling your Crunchyroll subscription, please contact customer support.
Identifying Your Subscription Platform
Before you can cancel your Crunchyroll subscription, it’s crucial to determine which platform you subscribed through. Different platforms have their own unique cancellation processes, so knowing where you signed up is essential.
To identify your subscription platform, consider the following methods:
1. Check Your Bank Statement
Review your recent bank or credit card statements for any transactions made to Crunchyroll. The statement will usually indicate the platform through which you subscribed (e.g., Crunchyroll website, Google Play, Apple App Store).
2. Examine Your Crunchyroll Account
If you have a Crunchyroll account, log in and navigate to the “My Account” section. Under “Subscription,” you should find information about your subscription, including the platform it was purchased on.
3. Contact Crunchyroll Support
If you are unable to determine your subscription platform using the above methods, you can contact Crunchyroll support. They will be able to provide you with details about your subscription, including the platform it was purchased through.
Canceling Through the Crunchyroll Website
To cancel your Crunchyroll subscription directly through their website, follow these steps:
1. Sign in to your account
Go to https://www.crunchyroll.com and click “Log In” in the top right corner. Enter your email address and password to access your account.
2. Access your Account Settings
Once you’re logged in, hover over your profile picture in the top right corner and click “Account & Privacy.” Navigate to the “Membership” section, where you’ll find information about your subscription, including the expiration date.
Cancel your Subscription
Scroll down to the bottom of the “Membership” page and click the “Cancel membership” button. Confirm your cancellation by clicking “Yes, cancel” in the pop-up window. Your subscription will be canceled immediately, and you will continue to have access to the service until the expiration date you see on the “Membership” page.
Subscription Type | Cancellation Button Location |
---|---|
Premium | Membership page > Scroll down to bottom |
Premium + | Membership page > Scroll down to bottom |
Fan | Membership page > Scroll down to bottom |
Mega Fan | Membership page > Scroll down to bottom |
Canceling Via Mobile App
If you’re on the go and need to cancel your Crunchyroll subscription, you can do so using the mobile app. Here’s how:
- Open the Crunchyroll app on your phone or tablet.
- Tap the menu icon in the top-left corner of the screen.
- Select "Account" from the menu.
- Scroll down to the "Subscription" section and tap on "Cancel Subscription."
- Follow the prompts on the screen to confirm your cancellation.
Detailed Steps for Canceling Via Mobile App
- Step 1: Open the Crunchyroll app on your mobile device. Ensure you’re signed in with the account you want to cancel.
- Step 2: Tap the three horizontal lines in the top-left corner to open the menu panel.
- Step 3: Select "Account" from the menu options. This will direct you to your account management page.
- Step 4: Scroll down until you find the "Subscription" section. This section will display information about your current subscription, including the plan and billing period.
- Step 5: Tap on the "Cancel Subscription" button.
- Step 6: A confirmation window will appear. Review the details to make sure you’re canceling the intended subscription.
- Step 7: If correct, tap "Yes, Cancel Subscription" to finalize the cancellation.
Remember, once you cancel your subscription, you will no longer have access to the premium features and content offered by Crunchyroll.
Contacting Customer Support
If you’re having trouble canceling your Crunchyroll subscription through the website or mobile app, you can reach out to Crunchyroll’s customer support team for assistance. Here’s how to do it:
1. Visit the Crunchyroll Help Center
Go to the Crunchyroll Help Center at https://help.crunchyroll.com/hc/en-us.
2. Click on “Submit a Request”
On the Help Center page, click on the “Submit a Request” button located in the top-right corner of the page.
3. Select “Subscription Cancellation” as the Issue Type
From the drop-down menu, select “Subscription Cancellation” as the issue you’re having.
4. Fill out the Request Form
Field | Information to Provide |
---|---|
Subject | Enter “Request to Cancel Subscription” (or similar) |
Description | Explain the reason for your cancellation request and provide any relevant details. |
Email Address | Enter the email address associated with your Crunchyroll account. |
Additional Information | You can attach a screenshot or provide any other supporting documents that may help with your request. |
Once you have filled out the form, click on the “Send” button to submit your request.
5. Expect a Response within 24-48 Hours
Crunchyroll’s customer support team will review your request and respond to you via email within 24-48 hours. They will guide you through the necessary steps to complete the cancellation process.
Confirming Your Cancellation
Once you’ve followed the steps above, you’ll need to confirm your cancellation to ensure your subscription is successfully terminated. Here’s a step-by-step guide to confirm your cancellation:
1. Visit Crunchyroll’s website.
Log in to your Crunchyroll account and navigate to the “Account” page.
2. Scroll down to the “Membership” section.
You’ll find this section near the bottom of the page, under “Account Settings.”
3. Click on the “Cancel Membership” button.
This button is located next to the “Subscription Status” section.
4. Confirm your cancellation.
Crunchyroll will ask you to confirm your cancellation. Click on the “Confirm Cancellation” button to proceed.
5. Check your email for confirmation.
You’ll receive an email from Crunchyroll confirming your cancellation. Check your inbox and spam folder to ensure you received the email.
Please note that your subscription will not be immediately canceled upon confirming. It will continue until the end of your current billing cycle. You can still access Crunchyroll’s streaming services during this period but will not be charged again after it expires.
To view your remaining subscription time, follow these steps:
Step | Description |
---|---|
1 | Log in to your Crunchyroll account |
2 | Navigate to the “Account” page |
3 | Scroll down to the “Membership” section |
4 | Check the “Subscription Status” section to see your remaining subscription time |
Canceling Your Crunchyroll Subscription
If you’re no longer interested in using Crunchyroll, you can cancel your subscription at any time. Here’s how:
Grace Period and Refunds
Crunchyroll offers a 14-day grace period after your subscription ends. During this time, you can still access all of the Crunchyroll content. However, you will not be able to make any new purchases or renew your subscription.
If you cancel your subscription within the 14-day grace period, you will be eligible for a full refund. After the grace period has ended, you will not be eligible for a refund.
Canceling Your Subscription
1. Log in to Your Crunchyroll Account
Go to the Crunchyroll website and log in to your account.
2. Click on “My Account”
Once you’re logged in, click on the “My Account” link in the top right corner of the page.
3. Click on “Subscription”
On the My Account page, click on the “Subscription” tab.
4. Click on “Cancel Subscription”
On the Subscription page, click on the “Cancel Subscription” button.
5. Confirm Your Cancellation
You will be asked to confirm your cancellation. Click on the “Cancel Subscription” button again to confirm.
6. Your Subscription Will Be Canceled
Your Crunchyroll subscription will now be canceled. You will still have access to all of the Crunchyroll content for the remainder of your grace period.
Cancellation Method | Grace Period | Refund Eligibility |
---|---|---|
Canceling through the Crunchyroll website | 14 days | Eligible for a full refund within the grace period |
Canceling through the App Store or Google Play | Varies depending on the store’s refund policy | Varies depending on the store’s refund policy |
Canceling Crunchyroll Subscription via Browser
1. Go to the Crunchyroll website.
2. Click on your profile picture in the upper right corner.
3. Select “Account” from the drop-down menu.
4. Click on the “Subscription” tab.
5. Click the “Cancel Subscription” button.
Canceling Crunchyroll Subscription via iOS Device
1. Open the Crunchyroll app.
2. Tap on the three lines in the upper left corner.
3. Select “Account” from the menu.
4. Tap on the “Subscription” tab.
5. Tap the “Cancel Subscription” button.
Canceling Crunchyroll Subscription via Android Device
1. Open the Crunchyroll app.
2. Tap on the three dots in the upper right corner.
3. Select “Settings” from the menu.
4. Tap on the “Subscription” tab.
5. Tap the “Cancel Subscription” button.
Canceling Crunchyroll Subscription via Roku Device
1. Press the “Home” button on your Roku remote.
2. Scroll down to the “Settings” menu.
3. Select “Account Settings” from the menu.
4. Select the “Manage Subscriptions” option.
5. Select the Crunchyroll subscription you want to cancel.
6. Click the “Cancel Subscription” button.
Canceling Crunchyroll Subscription via Amazon Fire TV Device
1. Go to the “Settings” menu on your Amazon Fire TV device.
2. Select the “Account & Profile” option.
3. Select the “Subscriptions” option.
4. Select the Crunchyroll subscription you want to cancel.
5. Click the “Cancel Subscription” button.
Alternative Methods for Subscription Management
Updating Payment Information
You can update your payment information via the Crunchyroll website, iOS device, Android device, or Amazon Fire TV device.
Changing Subscription Plan
You can change your subscription plan via the Crunchyroll website, iOS device, Android device, or Amazon Fire TV device.
Managing Subscription via Third-Party Provider
- If you subscribed to Crunchyroll via a third-party provider, such as Apple App Store or Google Play Store, you will need to cancel your subscription through that provider.
Platform | Subscription Management |
---|---|
Apple App Store | Go to the App Store -> click on your profile picture -> select “Subscriptions” -> find Crunchyroll and cancel |
Google Play Store | Go to the Google Play Store -> click on your profile picture -> select “Subscriptions” -> find Crunchyroll and cancel |
Amazon Prime | Go to Amazon Prime -> click on “Account” -> select “Manage Subscriptions” -> find Crunchyroll and cancel |
Troubleshooting Canceled Subscriptions
If you canceled your Crunchyroll subscription but are still being charged, there are a few possible explanations:
1. The subscription was not canceled properly
Make sure you followed the steps outlined in the previous section. If you are still having trouble, contact Crunchyroll customer support.
2. The payment method is still valid
If you canceled your subscription but did not update your payment information, Crunchyroll may still be able to charge you. To prevent this, update your payment information or remove it from your Crunchyroll account.
3. The subscription was canceled after the billing cycle
Crunchyroll subscriptions are billed on a monthly basis. If you cancel your subscription after the billing cycle has started, you will still be charged for the current month. To avoid this, cancel your subscription before the next billing cycle begins.
4. There is a pending transaction
If you canceled your subscription but there is a pending transaction, Crunchyroll may still charge you. Wait until the pending transaction is processed before checking if you are still being charged.
5. The charge is from a different service
Make sure the charge is actually from Crunchyroll. Other services, such as Google Play or Apple App Store, may also charge you for subscriptions.
6. The charge is a refund
If you recently received a refund from Crunchyroll, the charge may be the refund being processed.
7. You are using a different email address
If you have multiple email addresses, make sure you are using the same email address that you used to subscribe to Crunchyroll.
8. You are using a VPN
If you are using a VPN, it may be interfering with your ability to cancel your subscription. Try disabling your VPN and then canceling your subscription again.
Canceling Your Crunchyroll Subscription on Computer or Laptop
If you wish to cancel your Crunchyroll subscription on a computer or laptop:
- Log in to your Crunchyroll account.
- Hover over your profile picture in the top right corner.
- Click “Account” from the dropdown menu.
- Scroll down to the “Membership” section.
- Click “Cancel Membership.”
- Enter the reason for canceling (optional).
- Click “Cancel Membership” again.
Canceling Your Crunchyroll Subscription on Mobile App
To cancel your Crunchyroll subscription on a mobile app:
- Open the Crunchyroll app.
- Tap your profile icon in the bottom right corner.
- Tap “My Account.”
- Tap “Membership.”
- Tap “Cancel Membership.”
- Enter the reason for canceling (optional).
- Tap “Cancel Membership” again.
Reactivating a Canceled Subscription
If you have canceled your Crunchyroll subscription, you can reactivate it by:
- Going to the Crunchyroll website or opening the app.
- Logging in to your account.
- Clicking on your profile picture and selecting “Account”.
- Selecting “Membership” from the left-hand menu.
- Clicking on the “Reactivate Membership” button.
- Selecting the desired membership plan and clicking on the “Reactivate Membership” button.
- Confirming the reactivation by clicking on the “Yes, Reactivate” button.
Additional Information
Here are some additional things to keep in mind:
- You can only reactivate a canceled subscription within 12 months of its cancellation.
- Reactivating a canceled subscription will reset your subscription start date to the date of reactivation.
- If you have any unused premium time left on your canceled subscription, it will be added to your account upon reactivation.
- Go to the Crunchyroll website and log in to your account.
- Click on the “My Account” tab.
- Under the “Subscription” section, click on the “Cancel Subscription” button.
- Follow the prompts to confirm your cancellation.
- Open the App Store app on your iPhone or iPad.
- Tap on your profile picture in the top right corner.
- Tap on “Subscriptions”.
- Find the Crunchyroll subscription and tap on it.
- Tap on the “Cancel Subscription” button.
- Open the Google Play Store app on your Android device.
- Tap on the menu icon in the top left corner.
- Tap on “Subscriptions”.
- Find the Crunchyroll subscription and tap on it.
- Tap on the “Cancel Subscription” button.
Avoiding Subscription Renewal Fees
To avoid automatic subscription renewal fees, it’s crucial to cancel your Crunchyroll subscription before the renewal date. Here are detailed steps to guide you through the cancellation process:
1.
Sign in to Crunchyroll
Visit Crunchyroll’s official website (https://www.crunchyroll.com/) and log in to your account.
2.
Access Account Settings
Click on your profile icon in the top right corner, then select “Account Settings” from the dropdown menu.
3.
Manage Subscriptions
Under “Subscription,” click on “ManageSubscriptions.” This will display all your active subscriptions.
4.
Locate Crunchyroll Subscription
Scroll down to find your Crunchyroll subscription and click on “Cancel Subscription.”
5.
Confirm Cancellation
On the confirmation page, review the cancellation details and click “Cancel Subscription” again to complete the cancellation process.
6.
Check Confirmation Email
You will receive a confirmation email from Crunchyroll verifying the cancellation of your subscription.
7.
Subscription Status
After canceling, your Crunchyroll account will be downgraded to a free membership. Your premium benefits will expire on the renewal date you previously selected.
8.
Reactivating Subscription
If you change your mind and wish to reactivate your subscription, you can do so by visiting the “Manage Subscriptions” page in your account settings.
9.
Recurring Payments
Once your subscription is canceled, recurring payments will no longer be processed. You can check your payment history in your account settings to ensure this.
10.
Additional Notes
Platform | Cancellation Method |
---|---|
Web Browser | Follow the steps outlined above. |
Mobile App (iOS) | Go to “Account” tab, tap “Manage Membership,” then “Cancel Membership.” |
Mobile App (Android) | Open Google Play Store, tap “Menu,” then “Subscriptions.” Find Crunchyroll subscription and tap “Cancel Subscription.” |
PlayStation | Go to “Settings,” then “Account Management,” and cancel Crunchyroll subscription under “Services.” |
Xbox | Go to “My Account,” then “Subscriptions,” and cancel Crunchyroll subscription. |
How To Cancel Crunchyroll Subscription
Crunchyroll is a popular streaming service that offers a wide variety of anime shows and movies. However, if you’re no longer interested in the service, you can cancel your subscription at any time. Here’s how to do it:
Your subscription will be cancelled immediately, and you will no longer be charged for the service. You will still have access to your account until the end of your current billing period.
People Also Ask
Can I cancel my Crunchyroll subscription at any time?
Yes, you can cancel your Crunchyroll subscription at any time. There is no cancellation fee.
Will I get a refund if I cancel my subscription?
If you cancel your subscription before the end of your current billing period, you will not receive a refund for the unused portion of your subscription.
How do I cancel my Crunchyroll subscription if I subscribed through the Apple App Store or Google Play Store?
If you subscribed to Crunchyroll through the Apple App Store or Google Play Store, you will need to cancel your subscription through those platforms. Here are the instructions for cancelling your subscription through the Apple App Store and Google Play Store:
**Apple App Store:**
**Google Play Store:**